Ask questions in everyday language
Employees ask about a process, customer, project or policy without needing to know the right repository.
We combine SharePoint, Teams, drives and expertise in one internal AI knowledge system—with sources and existing access controls.
20 minutes · no obligation · no new platform without evidence
A knowledge system should be more than a better-looking search interface. It should provide a reliable answer, show the source and recognise when knowledge is missing. At the same time, according to Bitkom, only 11 percent of German companies already using AI apply it to internal knowledge management — even though 37 percent of companies planning to use AI intend to do so.
Sources and context: Microsoft Work Trend Index 2023 (global survey) and Bitkom AI Study 2025. These figures describe survey responses, not guaranteed outcomes.
Your internal assistant only knows the sources you approve. It shows what an answer is based on and declines to make a definitive statement when data is missing or contradictory.
Employees ask about a process, customer, project or policy without needing to know the right repository.
The passage, document and currency remain traceable. Uncertain answers are flagged.
Unanswered questions, duplicate files and outdated instructions become a concrete clean-up list.
We do not start with every piece of data. One department, 30 to 50 real employee questions and clearly defined sources quickly reveal whether answer quality and value are right.
Real searches and follow-up questions from one team form the test set.
Clarify ownership, currency and access rights for each source.
Connect relevant repositories and line-of-business systems in a controlled way.
Validate accuracy, evidence, refusal and escalation with subject-matter experts.
Measure quality, close knowledge gaps and expand the scope.
An internal AI assistant only succeeds when employees reach the right information faster and can recognise when a person needs to take over.
Targets are defined using a clearly scoped question set. AI does not replace subject-matter approval or invent knowledge that is absent from your sources.
It connects approved company sources to a search and answer interface. AI finds relevant content, formulates an answer and shows the source. Rules for access, currency and escalation are part of the system — not just the language model.
Start with one department and real questions, not the entire data estate. Clarify sources and owners, test answer quality, and only then expand to more teams or repositories.
Enterprise search finds content across multiple systems. A Company OS goes further: it connects knowledge, permissions and defined workflows so that an answer can also lead to a controlled next action.
Yes. Depending on the technical integration, existing identities and permissions can be respected. We first assess which metadata and interfaces are available and where additional rules are required.
Yes. Whether on-premises models make sense depends on the sensitivity of your data, performance requirements, operational capabilities and cost. We compare on-premises, private-cloud and SaaS options for your specific use case.
In a free fit check, we identify which sources are needed, how permissions apply and whether a focused knowledge pilot makes sense.
Assess your knowledge sources →